Can I have more than one billing address?

No. You cannot have more than one billing address. But you can change your billing address by editing it.

Can I have more than one shipping address?

No. You cannot have more than one shipping address. But you can change your shipping address by editing it.

How do I cancel an order?

To cancel an order, you must contact our customer service executive either by mail (10814 W. 78th Street Shawnee, KS 66214) or through telephone (800.932.1555) or email (sales@sateng.com) and they will give you further information.

What are the benefits of registration?

As a registered customer, you become entitled to special discount schemes and promotional pricing offers. These schemes would become available to you not only on orders you place at our web store but also to orders through other channels.

I already have an account with you. Do I need to register myself again on your web store?

No. If you already have an account with us, contact our Customer Service; they will give you your login name and password. You can login and then change your password.

Can I place an order without registering my account?

Before you place an order with us, you must register with us. We understand how valuable your time is and our registration has been designed to take up not more than a few minutes of your time. Once you have registered with us, you need not give your address on future visits to our shop. This will save you the trouble of entering this information on every purchase you make from us.

What should I do if I forget my password?

If you are a registered user and have forgotten your password, go to the Log In link, click on "Forget Your Password ?", and simply type in your email address. We will send your password to your default email address.

Pricing and Discount

The price for each and every item on our online store has been carefully decided to make sure that you get the best deal in town. We also offer huge discounts on almost all the listed items for both guest users and registered customers. Of course, to get a better discounted price you must be a registered customer.

Forget Your Password ?

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